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Information Pertaining to California Consumer Requests

You can find information about consumer requests we received and processed under the California Consumer Privacy Act during the previous calendar year here.

Information Sharing by Airbnb Payments

Airbnb Payments will not share information it collects about you with its affiliates or third parties (both financial and non-financial), except as required or permitted by law.

Limit Use and/or Disclosure of Sensitive Personal Information

Certain categories of personal information that we collect and use might be “sensitive” under data privacy laws. Consistent with applicable law, you may limit certain uses or disclosures of your sensitive personal information and may exercise this right by using the form linked here.

Right to Access

Consistent with applicable law, you may submit a verifiable consumer request to access, in a portable and (if technically feasible) readily-usable form, the personal information that we have collected about you as well as more information about our data practices. For more information about how we collect, use, and disclose personal information for business purposes, please review our Privacy Policy.

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by Airbnb.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Sale and Sharing of Data

We do not sell personal information to third parties; we are not data brokers and do not put personal information on the open market. We do not knowingly sell or share the personal information of individuals who are younger than 16. We do allow third parties to collect personal information through the Airbnb Platform and share personal information with third parties for the business purposes described in the Privacy Policy including, without limitation, advertising and marketing on the Airbnb Platform and elsewhere based on users’ online activities over time and across Airbnb, services, and devices. Consistent with applicable law, you may opt out of such processing by using the form linked here.

Since January 1, 2022, we have shared these categories of personal information to advertisers for cross-context behavioral advertising.

Right of Non-Discrimination

We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on the service may change or no longer be available to you. Any differences in the services are related to the information provided.

Data Retention

We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was collected. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you have an account with us or keep using our services) and the length of time thereafter during which we may have a legitimate need to reference your personal information to address issues that may arise;
• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
• Whether retention is allowed by applicable law (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

De-Identification

Consistent with applicable law, we commit to maintain and use anonymized information in de-identified form and not to attempt to re-identify the information, except that we may attempt to re-identify the information solely for the purpose of determining whether its de-identification processes satisfy the requirements of the California Privacy Rights Act.

Right to Access

Consistent with applicable law, you may submit a verifiable consumer request to access, in a portable and (if technically feasible) readily-usable form, the personal information that we have collected about you as well as more information about our data practices. For more information about how we collect, use, and disclose personal information for business purposes, please review our Privacy Policy.

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by Airbnb by visiting the link here.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Appeal of Consumer Rights Requests

To appeal a refusal to take action on your request, please see the instructions in our response to your request or submit your appeal in writing by contacting DPO@airbnb.com with the subject “Appeal of Consumer Rights Request.”

Use of Opt-Out Signals

We do not sell personal information. However, we do process personal information for purposes of displaying advertisements that are selected based on users’ online activities over time and across different sites, services, and devices. We also engage in automated processing that could affect you. Consistent with applicable law, you may opt out of such processing by using the form linked here.

Right to Opt-Out for the Purposes of Profiling for Decisions That Produce Legal or Similarly Significant Effects

Consistent with applicable law, you may have the right to opt-out of processing of personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise any right you may have, please click here.

Sensitive Data Inferences

We may process inferences from your sensitive data for the purposes discussed in our Privacy Policy. In the event that we do, we will retain the inferences until we have fulfilled the purpose for which we collected them. We will delete such inferences in accordance with our Privacy Policy.

Right to Access

Consistent with applicable law, you may submit a verifiable consumer request to access, in a portable and (if technically feasible) readily-usable form, the personal information that we have collected about you as well as more information about our data practices. For more information about how we collect, use, and disclose personal information for business purposes, please review our Privacy Policy.

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by Airbnb.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Appeal of Consumer Rights Requests

To appeal a refusal to take action on your request, please see the instructions in our response to your request or submit your appeal in writing by contacting DPO@airbnb.com with the subject “Appeal of Consumer Rights Request.”

Online Contact Information

If you have any questions, you may also contact us at DPO@airbnb.com with the subject “Privacy Contact.”

Right to Opt-Out for the Purposes of Profiling for Decisions That Produce Legal or Similarly Significant Effects

Consistent with applicable law, you may have the right to opt-out of processing of personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise any right you may have, please click here.

Personalized Advertising Opt-Out

We do not sell personal information. However, we do process personal information for purposes of displaying advertisements that are selected based on users’ online activities over time and across different sites, services, and devices. Consistent with applicable law, you may opt out of such processing by using the form linked here.

Right to Access

Consistent with applicable law, you may submit a verifiable consumer request to access, in a portable and (if technically feasible) readily-usable form, the personal information that we have collected about you as well as more information about our data practices. For more information about how we collect, use, and disclose personal information for business purposes, please review our Privacy Policy.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Personalized Advertising Opt-Out

We do not sell personal information. However, we do process personal information for purposes of displaying advertisements that are selected based on users’ online activities over time and across different sites, services, and devices. Consistent with applicable law, you may opt out of such processing by using the form linked here.

Information Sharing by Airbnb Payments

Airbnb Payments will not share information it collects about you with its affiliates or third parties (both financial and non-financial), except as required or permitted by your state’s law.

Right to Access

Consistent with applicable law, you may submit a verifiable consumer request to access, in a portable and (if technically feasible) readily-usable form, the personal information that we have collected about you as well as more information about our data practices. For more information about how we collect, use, and disclose personal information for business purposes, please review our Privacy Policy.

Right to Correct

Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by Airbnb.

Right to Delete

Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information.

Right to Opt-Out for the Purposes of Profiling for Decisions That Produce Legal or Similarly Significant Effects

Consistent with applicable law, you may have the right to opt-out of processing of personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise any right you may have, please click here.

Personalized Advertising Opt-Out

We do not sell personal information. However, we do process personal information for purposes of displaying advertisements that are selected based on users’ online activities over time and across different sites, services, and devices. Consistent with applicable law, you may opt out of such processing by using the form linked here.

Appeal of Consumer Rights Requests

To appeal a refusal to take action on your request, please see the instructions in our response to your request or submit your appeal in writing by contacting DPO@airbnb.com with the subject “Appeal of Consumer Rights Request.”